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Account Deletion

If you decide to close your MessageFuture account, you can schedule it for deletion from the Settings page. Deletion is not immediate – a 30-day grace period gives you time to change your mind before anything is permanently erased.

Web only: Account deletion is currently available exclusively through the web dashboard. Mobile app users who need to delete their account should sign in at app.messagefuture.com and follow the steps below.


Before You Delete

Consider the following before scheduling deletion:

  • Export your data first. Once deletion completes, your data cannot be recovered. Download a copy of your messages, Twins, and contacts beforehand – see Data Export →.
  • Cancel scheduled messages if needed. Any scheduled messages will be cancelled as part of the deletion process. If you want specific messages to still be delivered, cancel the deletion or move those messages’ delivery dates forward.
  • Notify your Guardians. Anyone who is a Guardian for one of your messages will lose access to those messages when your account is deleted.

How to Schedule Account Deletion

  1. Go to Settings → Data & Privacy (web)
  2. Scroll to the Delete Account section and click Show Deletion Options
  3. Enter your current account password to confirm your identity
  4. Click Schedule Deletion
  5. Read the warning carefully – it details exactly what will be permanently erased
  6. Click Schedule Deletion again to confirm

Your account is now scheduled for permanent deletion in 30 days. You will receive a confirmation email acknowledging the request.


The 30-Day Grace Period

During the 30 days following your deletion request:

  • Your account remains fully functional – you can still log in, view messages, and use all features
  • Your scheduled messages will continue to operate normally until the deletion date
  • You can cancel the deletion at any time by simply logging in and going to Settings → Data & Privacy → Cancel Deletion

If you do nothing for 30 days, the deletion proceeds automatically.


What Is Permanently Deleted

After the 30-day grace period, the following is permanently and irreversibly erased:

DataDeleted
All messages (drafts, scheduled, timeless, delivered)
All media files (images, audio, video)
All contacts
All AI Twins and conversation histories
All Guardian assignments
All credit balances and transaction history
Your profile and account credentials
Any active subscription✅ (cancelled automatically)

There is no recovery path after 30 days. If you believe you may want your data in the future, download an export before the grace period ends.


Cancelling a Scheduled Deletion

To cancel a pending deletion:

  1. Sign in to your account at app.messagefuture.com
  2. Go to Settings → Data & Privacy
  3. A banner will show that your account is scheduled for deletion
  4. Click Cancel Deletion

The scheduled deletion is removed immediately and your account returns to normal status.


After Deletion Completes

Once deletion finalises:

  • Your email address is released and can be used to create a new MessageFuture account
  • Any recipients who were expecting scheduled messages from you will not receive them – no notification is sent to them explaining why
  • Any Guardians you had assigned will lose access to all guarded messages

Next Steps

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